Terms and Conditions

General Information

  • All our prices are nett and priced in Singapore Dollars (SGD).

  • There is no minimum purchase amount.

  • We do not charge Goods & Services Tax (GST).

  • We reserve the right to adjust prices at anytime. Prices in effect at the time of purchase are final. No credits or adjustments will be issued for price changes.

How To Order

  • Simply add the items you want to your shopping cart and then proceed to "checkout". There will be instructions to guide you through the checkout process.

Confirmation of Order

  • We will email an order confirmation upon successful submission of the order within 24 hours.

  • If you do not receive the confirmation, please contact us so we may investigate.

Cancellation of Order

  • Orders cannot be changed or cancelled once payment has been made.

Delivery of Order

  • Collection or delivery will be arranged after payment has been received.

Out of Stock

  • We will do our best to ensure that the products shown for ordering on this site are available for shipping. In the case that an item is out of stock, it will be removed from your order. You may choose to replace it with another item of the same value or to refund.  

Return/Exchange Policies

  • All sales are final and goods sold are non-exchangeable and non-refundable. We do not exchange or refund if you change your mind.

  • For defective products, we will either replace or refund at our discretion. Request must be made via email within 7 days from the date of delivery. Shipping charges are not refundable. Refund will be made after the defective products are returned or collected.

  • For helium balloons, they are preinflated 1-2 hours before delivery or collection to ensure it is in good condition. We do not exchange or refund if it burst or leak once it has been delivered or collected.

  • If we deliver the wrong products, we will do a one-to-one exchange. All items must be in its original packaging.

  • We are not responsible for mishandling by post which is beyond our control.

International Orders

  • International orders payment by Paypal.

  • Shipping charges is dependent on weight and destination.

  • We will contact you on separate international shipping charges.

  • You have two shipping options: Courier services or Singapore Post Worldwide Air Parcel Services

  • Tracking number will be emailed to you.

  • We cannot guarantee that customs charges will not be applicable to your package when it reaches your country. We are required by law to declare the contents of international packages and to state the full value of the shipment, even if the package contains a gift. We are not responsible for these charges and cannot provide estimates as to what these charges may be. Please contact your local customs office for further information.

Copyright Legal Notice

  • The images displayed on this website are copyrighted and trademarked by their respective owners and are displayed with the express permission of the copyright and trademark owners. Any reproduction without express permission from the copyright or trademark owner is a violation of law and is prohibited. Kidzgoodies disclaims all liability related to the unauthorized copying, reproduction, or other misuse of the images and products displayed.

Limitations of Liability

  • Despite our best efforts, colors may vary from those depicted due to the effect of the scanning/photography process as well as the variation in individual monitors. Henceforth, we cannot take responsibility for such differences.

Privacy Notice

  • We respect your right to privacy. Any information given will be kept strictly confidential. We do not transfer, sell or rent customer data to any third party. Customers may periodically receive emails announcing special promotions, new products and features. Customers may opt out of receiving these communications by unsubscribing from our announcement list.

Feedbacks and Questions

  • If you have any feedbacks or questions, please do not hesitate to contact us.